No!! Customer / Visitor doesn’t need any software or app. Video call is completely within Connect365 widget placed on Dealer website.

No!! Company / Dealer Personnel uses authorised company / dealer provided or permitted devices to take the video calls via a mobile app or via a browser (in case of a laptop / computer).

You could configure your business hours in Connect365. Customer/visitor will be able to initiate the call directly only if personnel are online, otherwise, the customer/visitor is provided with an option to schedule an appointment as per your operation hours.

It is instantaneous, create an account, generate JavaScript

Yes, Connect365 is capable of hosting a group video call where an agent can pull another person into the call in case the third person is more appropriate to answer any of the client’s questions.

There will be times when your agent will be offline. To not miss such chances, Connect365 has an added feature of scheduling calls. Even with the availability of the agent, customers can schedule video calls according to their convenience.

Customers do not need to register for a video call. However, they may need to provide a few basic details like Name and email address.

Connect365 offers the convenience of sharing notes during the video call. The agents will also have an option of adding notes after the call ends.

The Connect365 widget can be customized according to business requirements. They can add their logo or a different icon with preferred colors.

Connect365 is a video chat tool that will help your customers connect to your salesman. This will increase the possibility of conversion. So, yes it does help businesses increase their sales.